How to Handle Funds or Assets When a Cryptocurrency Is Delisted
1. Confirm Asset Status
Visit the Announcements page on the Spikex official website to view the latest notifications regarding asset delistings.
2. Initiate Withdrawals Immediately
If withdrawal channels remain open, we recommend withdrawing your funds promptly to avoid the risk of subsequent withdrawal suspensions.
If withdrawals have been suspended, contact the Spikex customer support team promptly for further assistance.
3. Contact Support for Assistance
Once you confirm an asset has been delisted, submit a request through the Spikex Support Center.
The Spikex customer service team will respond within 1-3 business days, providing guidance on handling delisted assets. Additionally, they will inform you when withdrawal functionality will resume.
Important Notice: Spikex does not send individual notifications regarding asset delistings. We strongly advise regularly checking the official website announcements to ensure you stay informed about all critical updates.
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