General platform announcements

General platform announcements

Use this area when a message is official but does not fit a narrow product line upstairs—examples include partnership integrations you should know about, broad support-hours changes, major incident post-mortems we publish in summary form, or a campaign that is global but not fee-related.

What we still need from you

• For anything with money, timing, or eligibility, cross-check the live banners, campaign pages, and the numbers your wallet shows the same day.
• We may route you to a detailed Academy or legal article; those pages stay up as reference while a short top-level notice ages off the front page.

If you are not sure which category a notice belongs in, the important part is that it came from SPIKEX in this help center, not a third-party forum.

Fees, limits, and campaign rules can change. Always check what the app shows right now, plus any official notices, before you rely on a number.

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