Application-Related Questions

Este conteúdo ainda reflete a versão em inglês. A revisão em português (Brasil) pode ser concluída no Guide.

Q: Who is eligible to join the Agent Partnership Program?  

A: Anyone with a community, social media presence, or crypto-related business can apply.

Q: Is there an application fee?  

A: No, joining our partnership program is completely free.

Q: What documents are required for the application?  

A: Usually, a valid ID (Passport/National ID) and proof of your promotional platform (website/social media link).

Q: Do I need to complete KYC to become an agent?  

A: Yes, Level 1 or Level 2 KYC verification is mandatory for security and tax purposes.

Q: How long does the approval process take?  

A: Our team typically reviews applications within 3 to 5 business days.

Q: Can I apply if I don’t have a large following?  

A: Yes, we evaluate applications based on the quality of engagement, not just follower count.

Q: Is there a minimum age requirement?  

A: Yes, you must be at least 18 years old.

Q: Can legal entities (companies) apply?  

A: Yes, we have a dedicated Corporate Partner track.

Q: Which regions are restricted from the program?  

A: We comply with global regulations; residents of restricted jurisdictions (e.g., USA, North Korea) may be ineligible.

Q: Do I need an existing account on the exchange to apply?  

A: Yes, you must have a registered UID (User ID) first.

Q: Can I have multiple agent accounts?  

A: No, each individual or entity is limited to one partnership account.

Q: Is there a probation period?  

A: New agents start with a standard tier and move up based on performance.

Q: What is the difference between an "Affiliate" and a "Broker"?  

A: Affiliates refer users; Brokers integrate our API into their own platforms.

Q: How do I know if my application was rejected?  

A: You will receive an automated email stating the reason for rejection.

Q: Can I re-apply if rejected?  

A: Yes, you can re-apply after 30 days if you have improved your promotional channels.

Q: Do I get a dedicated account manager?  

A: High-performing agents are assigned a personal VIP manager.

Q: Is there a minimum referral requirement to stay active?  

A: Some tiers require at least 3-5 active traders per month.

Q: Can I change my referral code after it's created?  

A: Custom codes are usually permanent once generated; choose wisely.

Q: What platforms are best for promotion?  

A: Telegram, YouTube, X (Twitter), and Discord are highly recommended.

Q: Is there an onboarding session?  

A: Yes, we provide a digital "Partner Handbook" upon approval.